Frequently Asked Questions
What products do you mainly offer?
We provide a full range of charging solutions, including wallbox/Portable AC chargers (3.5kw-44kw), integrated floor-mounted fast DC Charging stations (30kw-480kw), and mobile chargers with energy storage batteries (3.5kwh-161kwh).
What are the available trade terms and payment methods?
We support EXW, CFR, CIF, DAP, DDU, and DDP terms. Accepted payment methods include T/T, Credit Card, Western Union, Bank Transfer, and PayPal.
What is the warranty policy for your charging systems?
We provide a two-year warranty for the whole machine, covering hardware replacement costs. Our software includes a lifetime warranty with remote video technical support.
Can you handle custom designs or logos?
Yes, as a manufacturer, we can accommodate custom designs and place your specific logo on the products.
Do your products meet international clearance standards?
Yes, our products have passed relevant certifications recognized globally and are packaged to ensure full compliance with local customs requirements.
How are the goods shipped?
We arrange shipment via air, sea, or truck using carriers like DHL, TNT, UPS, and FEDEX, choosing the most efficient method for your location.
June Power
