Frequently Asked Questions
Are you a factory or a trading company?
We are a manufacturer, welcome to visit our factory at any time!
What can you buy from us?
We mainly offer a wallbox/Portable AC EV charger with an output rating from 3.5kw-44kw and an integrated floor-mounted fast DC Charging station with an output rating from 30kw-480kw. Mobile chargers with energy storage batteries from 3.5kwh-161kwh, and Solar System products.
Can you make our design and put our logo on the products?
Yes, we can make your design and put your logo on the products.
How do you deliver the goods?
By air, shipping by sea, truck by DHL, TNT, UPS, FEDEX. We choose the best shipment method according to the actual situation.
What payment methods do you accept?
We accept all payment methods including PayPal, T/T, Credit Card, Western Union, and Bank Transfer.
What is the warranty policy?
We provide two years warranty for the whole machine and bear the transportation cost of hardware replacement in case of failure. Our software has a lifetime warranty, and our technical team can provide remote video guidance support.
June Power
