Frequently Asked Questions
Are you a manufacturer?
Yes, we are a professional manufacturer of EV charging solutions and energy storage systems.
What types of EV chargers do you offer?
We provide AC wallbox/portable chargers (3.5kW-44kW), integrated DC fast charging stations (30kW-480kW), and mobile chargers with energy storage (3.5kWh-161kWh).
Do you support OEM/Customization?
Yes, we can customize designs and place your logo on our products to meet your branding requirements.
What is your warranty policy?
We offer a 2-year warranty for the hardware and lifetime warranty for the software, with remote technical support available.
What payment and trade terms do you accept?
Trade terms include EXW, CFR, CIF, DAP, DDP. We accept T/T, Credit Card, PayPal, and Western Union.
Do your products meet international standards?
Yes, all products have passed relevant certifications recognized globally and meet local customs clearance requirements.