❓ Frequently Asked Questions
How to choose the right panel?
Tell us your demand, then our sales will recommend a suitable panel for you.
What's the difference between Mono and Poly panel?
Monocrystalline solar panels have the highest efficiency rates since they are made out of the highest-grade silicon. The process used to make polycrystalline silicon is simpler and costs less.
How about the delivery time?
Delivery time is 7 days for samples and 15 days for bulk orders.
What is the warranty for solar panels?
Generally, the warranty for solar panels is 10 years; we also offer a 25-year linear output power warranty.
How can I get better service?
We have a professional engineer team to provide support. We offer 2 hours online service and aim to solve problems within 1 hour.
What certifications do the products have?
Our products are certified with SAA, CE, and ROHS standards for global compliance.