What main products can you provide?
We provide a comprehensive range of solar products including solar panels, solar inverters, lithium-ion batteries, and complete all-in-one solar system solutions tailored to your specific needs.
How is your technical support?
We provide lifetime online support. Should any issues arise after delivery, we offer technical assistance via video calls and messaging platforms to ensure your system operates correctly.
What is the typical lead time for orders?
Common products are usually in stock and can be sent within 15 working days. General delivery timelines range between 5-15 working days depending on order size.
Do you offer OEM services?
Yes, as a professional manufacturer, we provide customer-made OEM services, including on-site installation support and comprehensive after-sales services.
How do you guarantee product quality?
We conduct pre-production sample reviews and a rigorous final inspection before shipment. We also provide 24-hour after-sales service to solve any operational problems.
What are the accepted payment and delivery terms?
We accept various delivery terms including FOB, CIF, EXW, and DDP. Accepted payment methods include T/T, L/C, and PayPal.