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Frequently Asked Questions
What main products can you provide?
We can provide many series of solar products, mainly producing solar panels, solar inverters, power walls, lithium-ion batteries, gel batteries, and also all-in-one solar system solutions according to your needs.
How is your technical support?
We provide lifetime online support. For any issues after delivery, we can assist via digital communication channels and video calls to resolve technical queries.
What about the lead time?
Standard delivery is within 5-15 working days. Common products in stock can be sent out within 15 days, while large orders are subject to production scheduling.
Can you provide OEM service?
Yes, as a professional solar system manufacturer, we provide custom-made services (OEM), including comprehensive support and after-sales services.
How can we guarantee quality?
We provide pre-production samples before mass production and conduct final inspections before shipment. We also offer 24-hour after-sales service to solve any problems promptly.
What are the payment and delivery terms?
Accepted Delivery Terms: FOB, CIF, EXW, FAS, CIP, FCA, DDP, DDU. Accepted Payment Types: T/T, L/C, PayPal.
June Power
