Frequently Asked Questions
How to choose the right panel?
Tell us your demand, then our sales will recommend a suitable panel for you based on your energy requirements.
What's the difference between Mono and Poly panel?
Monocrystalline panels have higher efficiency rates as they are made of high-grade silicon. Polycrystalline processes are simpler and cost less with less silicon waste.
How about the delivery time?
Delivery time is approximately 7 days for samples and 15 days for bulk orders.
What is the warranty for solar panels?
Generally, the warranty is 10 years for the product, and we offer a 25-year linear output power warranty.
How can I get better technical support?
Our professional engineer team provides support based on your requirements. We offer 2-hour online response times for any operational issues.
What battery types are compatible with the inverter?
The inverter is compatible with both Lead-Acid and Lithium-Ion batteries, featuring self-adaption to BMS.