Frequently Asked Questions
What types of Solar Air Conditioner do you provide?
We provide 100% solar split air conditioner, on-grid split air conditioner, hybrid solar split air conditioner, solar standing air conditioner, solar portable air conditioner, solar cassette air conditioner, and solar duct air conditioner.
What capacity do you provide for 100% solar split air conditioner?
We provide various capacities including 9000btu, 12000btu, 18000btu, 20000btu, and 24000btu for our 100% solar split units.
How do you ensure product quality?
We follow strict QC terms and use high-quality raw materials. Every product undergoes 52 types of tests in our SGS/TUV approved lab, covering noise, performance, energy, and durability. All goods are 100% inspected before shipping.
Can you accept customized LOGO?
Yes, we can provide customized LOGO services. You simply need to provide your LOGO design to us.
How about your quality warranty and spare parts?
We provide a 1-year general warranty and a 3-year warranty for the motor. Additionally, we always provide 1% free spare parts with your order.
What are your shipping and payment terms?
We support FOB, EXW, and CNF shipping terms. For payment, we support TT, and for qualified long-term customers, we accept LC or OA terms (60-90 days).