Frequently Asked Questions
1. How to install and use the product?
We provide comprehensive English teaching manuals and instructional videos. Detailed steps covering assembly, disassembly, and operation will be shared to ensure smooth implementation.
2. What if I don't have export experience?
We work with reliable forwarder agents who can handle shipping via sea, air, or express directly to your doorstep, helping you choose the most suitable service for your needs.
3. How is your technical support provided?
We offer lifetime online support. Our engineering team is available for video calls to resolve any post-delivery issues, and on-site overseas assistance can be arranged if necessary.
4. How can I ensure a secure transaction?
Transactions are processed through secure platforms that protect buyer interests. Payments are held securely and only released once the shipment and detailed information are confirmed.
5. Can the product be customized?
Yes, we offer various customization options including branding, specific machine colors, and unique design patterns to meet your specific requirements.
6. How can I become an agent?
Please reach out to us via email to discuss partnership opportunities. We offer competitive pricing and look forward to establishing a successful collaboration.
June Power
