❓ Frequently Asked Questions
How to install and use the product?
We have English teaching manuals and videos. All videos covering every step of machine disassembly, assembly, and operation will be provided to our customers.
What if I don't have export experience?
We work with reliable forwarder agents who can ship items to you by sea, air, or express directly to your doorstep. We will help you choose the most suitable shipping service for your needs.
How is your technical support?
We provide lifetime online support through various communication channels. For any issues after delivery, we offer video calls at any time, and our engineers can travel overseas to assist if necessary.
How can I make sure it's a secure transaction?
Transactions through the platform protect buyers' interests. Payments are held securely and are only released once items are sent and detailed information is confirmed.
Can you get the product customized for us?
Yes, we offer customization options including brand names, machine colors, and unique designed patterns to meet your specific requirements.
How to become your agent?
Please contact us via email. We will provide you with the best pricing and detailed information regarding agency cooperation.
June Power
