Frequently Asked Questions
How to install and use the product?
We provide comprehensive English manuals and instructional videos. Detailed steps for disassembly, assembly, and operation will be shared with all customers.
What if I don't have export experience?
We work with reliable forwarder agents who can ship items via sea, air, or express directly to your doorstep. We will help you choose the most suitable shipping service.
What kind of technical support do you offer?
We provide lifetime online support. Our engineers are available for video calls to resolve any issues, and can travel overseas for on-site assistance if necessary.
How can I ensure it's a secure transaction?
Transactions can be processed through professional platforms that protect buyer interests. Payments are held securely until you confirm receipt and detailed information of the items.
Can the product be customized?
Yes, we offer customization for brand names, machine colors, and unique design patterns to meet your specific requirements.
How can I become an agent?
Please reach out to us to discuss agency opportunities. We offer competitive pricing and look forward to establishing a partnership.